There are a couple of key things that set our certification and programs apart from the others you've probably seen offered.

The first and perhaps most important differentiator is that the SuccessCOACHING program was built and is delivered by former Customer Success leaders who possess a wealth of experience and a background of leading and training CS teams. 

Make no mistake, operational experience (actually doing the job) in a variety of industries and company sizes is critical when it comes to teaching you what works. Our team has 60+ years of combined experience in this field, and we're putting all that experience to work for you. https://successcoaching.co/story#team-section

The second key difference is that we are continuously improving and updating our curriculum. It's like painting the Golden Gate Bridge. The job is never done. We update, improve and expand our curriculum on a regular basis.

Why is this important? Simply put, if you're looking at material that was developed even as recently as two years ago, certain aspects of it are probably outdated and not best practice any longer.

We keep our fresh and are expanding not just the training but the additional resources that we offer through innovative new materials like our CSM Mastermind calls and our Moments of Truth video series. 

CSM Masterminds: https://successcoaching.co/csm-mastermind-session-replays

Moments of Truth: https://successcoaching.co/moments-of-truth

Don't take my word for it, be sure to check out the update log that we created a few months ago. We believe in transparency, so we created this so you can see all the updates and improvements we've been rolling out to keep our promise of being the most up-to-date training available. You can find it here: https://updates.successcoaching.co/

Lastly, we offer the most research-driven, comprehensive, and trusted training program available currently. 

Our curriculum development is all competency centered and focused on enabling you, no matter where you are at in your career, to actually do the job. 

Our Competency Model: https://successcoaching.co/customer-success-competency-model

Again, don't take my word for it. Check out our G2 Crowd reviews. They speak for the quality of the program. You can find our reviews here: https://cdn2.hubspot.net/hubfs/4122555/Customer%20Success%20Competency%20Model.pdf

Let us know if you have any questions by emailing us at coaches@successcoaching.co.