All Collections
FAQs
General FAQs
Is your training program accredited?
Is your training program accredited?

There is no current organization that is certified to accredit Customer Success training programs.

Todd Eby avatar
Written by Todd Eby
Updated over a week ago

Yes, it sure is!

What This Means For Our Students

By choosing our CPD-certified program, our customers can earn their CSM Certification with confidence and be assured that the CCSM Customer Success training program offers:

  • Superior Education Standards: Accredited programs have to demonstrate adherence to the highest external standards of educational quality in order to achieve accreditation.

  • Up-to-Date Curriculum: Accredited programs must maintain their status through a periodic renewal of their accreditation, showing continuous quality improvements, including keeping up with the latest developments in the field.

  • Increased Marketability: Employers recognize that students who have graduated from accredited programs were trained through a program with superior standards. This provides the learner with a competitive edge in the marketplace.

  • Risk Mitigation: Like any quality control, accreditation demonstrates that the program providers are serious about providing a superior learning experience and have demonstrated this commitment by seeking a formal evaluation of the program for compliance with a set of well-defined standards by a third-party accrediting body.

This is why we work with accredited university programs, like the University of San Francisco Customer Success MBA program, and continue to develop and deliver academic-grade training. https://www.usfca.edu/management/graduate-programs/part-time-mba/career-accelerator-platform/customer-success-insights

Let us know if you have any questions by emailing us at coaches@successcoaching.co.

Did this answer your question?